TERMS & CONDITIONS

Welcome to www.qocese.com. qocese.com provides this Site and related services subject to the following terms and conditions of use (the "Site Terms"). By accessing, browsing or using this Site you agree to follow and be bound by these Site Terms and Conditions and all applicable law.


GOODS BEING SOLD BY QOCESE.COM

All our Products are 100% authentic directly from the designers. 100% guaranteed!!


RETURN POLICY

We only do exchange for sizing for the same exact dress for a larger or a smaller size. Buyer is responsible to ship the dress back and provide tracking info for the return shipment. We will charge an exchange shipping fee based on buyers requested shipping method for Domestic and International shipments. Return Shipping fee can be calculated using the Shipping Calculator located on ever product page. NO returns are accepted. Each dress is inspected before being shipped out to insure perfect condition. We have implemented this policy to make sure that each single dress we sale is brand new. All Special or Pre-Orders are FINAL SALE no exemptions.


REFUSED PACKAGES

If you refuse a package we will treat it as a return and issue you a store credit for the cost of the item. The shipping fee will also be deducted from the store credit.


Privacy

We have adopted a Privacy Statement that you should refer to in order to fully understand how we collect and use your information.


ELECTRONIC COMMUNICATIONS

When you visit this Site, or send us emails, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.


COPYRIGHT

Images of people, places, and/or products posted on this Site are either the property of the Company, or are used herein with express permission of the Company. Unless otherwise noted, all content included on this Site, including images, illustrations, designs, icons, photographs, video clips, and written and other materials, is the property of the Company or its suppliers, partners, or affiliates and is protected by United States and international copyright laws. The compilation of this Site is the exclusive property of the Company and is protected by United States and international copyright laws. Any unauthorized use of any content or materials on this Site is strictly prohibited and may violate copyright and trademark laws and/or the laws of privacy, publicity, and/or communications regulations and statutes. Any use of the materials or content on this Site can be made only with the prior written and express authorization of the Company. For further information on how you may obtain authorization to use any materials or content on this Site, please contact the Company at the "Contact Us" section of this Site.


TRADEMARKS

All trademarks, trade dress and service marks and their respective designs and/or logos on this Site are trademarks or registered trademarks of the Company or its affiliates. The Company's and its affiliate's trademarks and/or trade dress may not be copied, imitated or used, in whole or in part, without the prior written permission of the Company. In addition, all page headers, custom graphics, button icons, and scripts are trademarks and/or trade dress of the Company, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of the Company. All other trademarks, registered trademarks, product names and company names or logos used in this Site are the property of their respective owners. You may not use any trademarks, trade dress, service marks or intellectual property of the Company or its affiliates, nor may you place any meta tags or any other "hidden text" utilizing the Company's or its affiliate's names, trademarks, or product names without our express written consent.


LICENSE AND SITE ACCESS

We grant you a limited license to make personal use only of the Site. Such grant does not include, without limitation: (a) any resale or commercial use of this Site or any of the contents of this Site; (b) modification, adaptation, translation, reverse engineering, decompilation, disassembly or conversion into human readable form any of the contents of this Site not intended to be so read, including use of or directly viewing the underlying HTML or other code from this Site except as interpreted and displayed in a web browser; (c) copying, imitating, mirroring, reproducing, distributing, publishing, downloading, displaying, performing, posting or transmitting any of the contents of this Site (including any Company trademarks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; (d) the collection and use of any product listings or descriptions; (e) making derivative uses of the Site and any of the contents of the Site; or (f) use of any data mining, bots, spiders, automated tools or similar data gathering and extraction methods, directly or indirectly, on the contents of the Site or to collect any information from the Site or any other user of the Site.


YOUR ACCOUNT

If you use this Site and such use requires setting up an account and/or password(s), you are solely responsible for maintaining the confidentiality of your account and password(s) and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. If you register on the Site, you agree that any information you provide to us will be current, accurate and complete. The Company will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by the Company or another party due to someone else using your account and/or password either with or without your knowledge. You agree to notify the Company immediately of any unauthorized use of your account and/or password(s), or other breach of security.


MATTER YOU MAY SUBMIT TO THE COMPANY

From time to time the Company may make available on this Site bulletin boards, chat rooms, comment areas, billboards, forums, news groups, postings sections or similar communications facilities. In such instances, the Company welcomes your comments regarding our merchandise and services, including our Site. However, any notes, messages, billboard postings, ideas, suggestions, or other material which you submit to the Company must not harass, slander, malign, libel, defame, threaten, or otherwise violate any rights of any third-parties and must not include any profanity, obscene, indecent, pornographic, defamatory or unlawful material.

Any and all notes, messages, billboard postings, ideas, suggestions, or other material which you submit to the Company will become, upon your submission, the sole and exclusive property of the Company and the Company shall be and is entitled to use any kind and nature of material which you submit for any type of use in perpetuity, and including in any and all media whether now known or hereafter devised. By submitting material to this Site, you are agreeing and you do agree that the Company has the right to publish any such material for any type of use as outlined above including for promotional and advertising purposes, without compensation of any kind to you. As a result, we must ask that you do not send us any original creative materials such as stories, product ideas, catalog ideas, or original artwork. However, if you choose to do so, you are forever assigning all rights in such original creative materials to the Company. By submitting any materials of any kind to the Company, you represent and warrant that you hold all necessary right, title and license to such materials and that your submission of such materials to the Company does not and will not violate or infringe the rights of any third-parties.

The Company has no obligation to monitor the bulletin board services, chat rooms, postings sections, news groups, forums, communities and/or other message or communication facilities. However, the Company reserves the right at all times and in its sole and absolute discretion, to disclose any information deemed by the Company necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part.

You acknowledge that communications to or with bulletin board services, chat areas, news groups, forums, communities and/or other message or communication facilities are not private communications, therefore others may read your communications without your knowledge. You should always use caution when providing any personal information about yourself or your children. The Company does not control or endorse the content, messages or information found in any bulletin board services, chat areas, news groups, forums, communities and/or other message or communication facilities and, specifically disclaims any liability with regard to same and any actions resulting from your participation. To the extent that there are moderators, forum managers or hosts, none are authorized Company spokespersons, and their views do not necessarily reflect those of the Company.

Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary, except as otherwise may be stated in our Privacy Policy. Anything you transmit or post may be used by the Company or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, the Company is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.

You agree to fully indemnify the Company, its shareholders, officers, directors, employees, agents, distributors, vendors, and affiliates from and against any and all third party claims, demands, liabilities, costs or expenses, including reasonable attorneys' fees, resulting from your breach of any of these terms and conditions, including, but not limited to, any allegations, damages or claims relating to any of your postings or communications in any forums or facilities on the Site, or for infringement or violation of any third-party rights.


RISK OF LOSS

All items purchased from the Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.


HYPERLINKS

The Company makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of web sites accessible by hyperlink from this Site, or web sites linking to this Site.


TERMINATION

Notwithstanding any of these Site Terms, we reserve the right, without notice or attendant liability, and in our sole discretion, to terminate your license to use this Site, and to block or prevent future access to and use of this Site for any reason or no reason. Upon termination, these Site Terms will still apply.


APPLICABLE LAW

By accessing, browsing or using this Site, you agree that the laws of the State of California, without regard to principles of conflict of laws, will govern these Site Terms and any dispute of any sort that might arise between you and the Company or its affiliates. Regardless of where you access this Site, you agree that any action at law or in equity arising out of or relating to these Site Terms shall be filed and adjudicated only in the federal or state courts located in Calabasas, California and/or the San Fernando Valley of California and/or City of Los Angeles, California, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction and venue of such courts over any suit, action or proceeding between you and the Company or any of its affiliates.


SITE POLICIES, MODIFICATION AND SEVERABILITY

We reserve the right to make changes to this Site, our Privacy Statement, and these Site Terms at any time. If any of these Site Terms shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.


ENTIRE AGREEMENT

These Site Terms constitute the entire agreement between the user and the Company with respect to this Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written with respect to this Site. A printed version of these Site Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Site Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved.


SOFTWARE

To the extent applicable, software from this Site is further subject to United States Export Controls. No software from this Site may be downloaded or exported (i) into (or to a national or resident of) any other country to which the United States has embargoed goods; or (ii) anyone to the United States Treasury Department's list of Specially Designated Nations or the U.S. Commerce Department's Table of Deny Orders. If applicable, by downloading or using software on this Site, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or any such list.


STANDARD SHIPPING:

Shipping with this method is available for free on all orders over $600. Orders shipped by this method will arrive in 4-10 business days after the parcel has been shipped from the qocese.com warehouse.


EXPRESS SHIPPING:

Orders that require an expedited delivery time can upgrade to this delivery method. Orders shipped by this method will arrive in 2-3 business days after the parcel has been shipped from the qocese.com warehouse.


EXPRESS OVERNIGHT:

Order that are in stock can be shipped with this special premium service. These orders usually ship out the same day or the next day of order placement, and will arrive in 1-2 business days from time of shipment. This method of shipping is not available on all items.


EXPRESS OVERNIGHT:

Order that are in stock can be shipped with this special premium service. These orders usually ship out the same day or the next day of order placement, and will arrive in 1-2 business days from time of shipment. This method of shipping is not available on all items. Please allow an extra 5-10 Business Days for delivery to the following locations: Alaska, Hawaii, FPO or APO shipping addresses only. These locations may complete shipping with USPS (United States Postal Service). Alaska and Hawaii have $12.95 surcharge on all methods of shipping.


INTERNATIONAL ORDERS

qocese.com now accepts and ships orders all over the world with the international checkout option available at the shopping bag. Charges vary by country. For any destination outside the US and Canada select international checkout so your order may be processed and sent quickly. Most orders can take 2-4 weeks for delivery. qocese.com is not responsible for VAT, duties or any other taxes the customer can incur upon delivery.


SHIPPING ITEMS WITH DIFFERENT AVAILABILITIES

For orders that include items which may have gone out of stock, the entire order will be shipped together.


SHIPPED FOR YOUR PROTECTION

For your protection, qocese.com insures and registers all items for their full value. Currently all deliveries must be made to a physical business or home address and a signature is required. qocese.com requires an adult to sign for the package. Orders May Be Delayed for the Following Reasons: - Severe weather and acts of god can delay an order from Fedex. This can include snow storms, tornados, twisters, severe rain warnings, severe cold or other unforeseen events which prevent FedEx from making the delivery according to the guaranteed times. qocese.com is not responsible for delivery under these type of circumstances. - “Bill To” and “Ship to” addresses are not the same. - Order is pending a credit approval and fraud verification. - A product is currently out of stock. - A ring which requires special sizing. - An order which requires special customization. - An order is shipped to a special location such as Alaska, Hawaii, Canada or APO/FPO.